The insurance industry continues to undergo significant change and is becoming more competitive every day due to successive consolidations and mergers, and higher customer demands. Optimise your risk management and strengthen your image to retain these volatile customers. Mondial Assistance offers you an extensive range of innovative solutions for all kinds of “common” everyday risks.
Roadside assistance is about turning a negative event following a problem with a covered vehicle, into a positive customer service experience. Any time one of your customers experiences a problem with their vehicle, all they need to do is call the 24 hour assistance hotline to connect with the Mondial Assistance operations centre.
Also provided under your brand name, we offer an Accident Management service as another opportunity to ease your customers' stress and inconvenience by managing the repair process for them, from the time of the accident to when the vehicle is back on the road again.
From our Gurgaon operations centre, we are able to provide Medical Travel Assistance services, either as part of full back-end product support, or billed on a case-by-case basis. Our professional team of doctors and nurses are experts in medical intervention and cost containment, and are ready to provide assistance 24-hours-a-day, 365-days-a-year.
