Mondial Assistance

Nothing speaks stronger than the truth

What would you do if you were struck down by chronic abdominal pains on a trip to Leh? How would you cope if your car broke down in the middle of a Desert Safari and your elderly mother was with you? What if you received a INR 50000/- medical bill in Kerala? Unfortunately, these are not fictional dramas. They’re just some of the serious situations that ordinary people experience, far more often than you think. At Mondial Assistance, it’s our job to deliver solutions, through our medical assistance and automotive assistance. Here are our latest true stories, demonstrating that around the clock, around the world, we're always ready to help you - whatever it takes.


Accident can happen and do happen, especially keeping in mind our unsafe driving conditions

Accident can happen and do happen, especially keeping in mind our unsafe driving conditions

A leading industrialist from Hyderabad was caught in a similar incidence outside the city limits when his car met with an accident. Car was travelling at a very high speed and hit a tree and turned around, got hit again very badly by another car that was coming from the opposite direction.
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The customer was overwhelmed with the service and expressed his gratitude for the service provided in such a situation when most local service providers refused to help

The customer was overwhelmed with the service and expressed his gratitude for the service provided in such a situation when most local service providers refused to help

Stuck in flood, a customer called to recover his car. A team of three Mondial representatives were sent from Hyderabad to Kurnool. While in transit they discovered that all roads were damaged, and in fact the bridge running over Tungabhadra River, connecting Kurnool & Hyderabad was also broken
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…you probably don’t expect to end up being stuck in a strange land with a broken engine chamber

…you probably don’t expect to end up being stuck in a strange land with a broken engine chamber

A family was travelling from Trichy to Madurai when they suddenly realized that there car has been hit by a stone underneath and oil was dropping. They tried to search around, but not only language created a barrier, there was nothing much around to get help from. Few frantic calls were even made to no end.
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Lucky escape from Mumbai for young Aussie couple

Lucky escape from Mumbai for young Aussie couple

An exciting post-graduation holiday soon turned into a nightmare, when Kate Anstee and her boyfriend, David Coker became injured in Mumbai.
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Repatriation of Japanese tourist visiting Tibet

Repatriation of Japanese tourist visiting Tibet

A Japanese tourist, while visiting Tibet with a tour group, began to feel abnormal abdominal pain and decided to have it checked in a local hospital in the town of Ali. The doctor in charge diagnosed extremely low blood pressure and the possibility of internal bleeding.
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French traveller suffers from a ruptured aneurysm while in Japan

French traveller suffers from a ruptured aneurysm while in Japan

When he is 30 years old, Amaury decides to take a year off and travel through Japan. For total peace of mind, he subscribes to a long-term travel assistance contract before he leaves...
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